The prospect of hiring your first employees as a franchise owner can be both exciting and daunting. You want to make the best choices and ensure the right fits for your business. Before you dive into franchise ownership, you must understand the impact that a strong team has on your potential for success.
You may have had hiring experience in your professional career prior to your interest in owning a franchise – but even if you haven’t, it’s OK. By following a few simple yet effective franchise staffing practices, you’ll be better prepared to select the right team members.
Hire As Soon As You Can Afford To
When you’re getting your franchise off the ground, there’s going to be a lot of responsibility and pressure on your shoulders. As soon as you can afford to hire, do so.
New employees are assets who take on roles that franchise owners don’t have time to fill. To-do lists that would have taken you weeks to complete on your own may take a fraction of the time with extra help.
Ultimately, you want the freedom to focus on high-level franchise management responsibilities – and building a strong team is a necessary part of getting there.
Define What You’re Looking For
Staffing a franchise isn’t easy, and you need to know what you’re looking for before you dive in. Prior to starting the hiring process, define the characteristics of your ideal candidate.
- What qualities are you looking for in a new hire?
- What skills would help them succeed at your business?
- How much experience should they have?
When you know what you’re looking for, it’s a lot easier to identify these traits in a potential candidate. Use this outline to create the job descriptions. Be clear about the responsibilities needed to fill your open positions so that candidates have a good idea about whether they’re the right fit.
Prepare For The Interviews
The candidate isn’t the only one who needs to prepare for the interview – so do you. Familiarize yourself with the resumes of candidates you’re meeting. Effective franchise managers look for areas of job experience that could be applicable to working in their business environment.
Before the interviews begin, think of questions that are relevant to the role you’re trying to fill. Go into the interviews knowing what kind of answers you’re seeking, and use the meetings as an opportunity to determine whether each candidate is a strong cultural fit.
Look Beyond The Resume
Skill is essential, but so is potential. The best candidate may not be the most experienced. More important: Are they willing to learn? Look for candidates whom you could see yourself trusting with major franchise management responsibilities.
Also, keep in mind that a franchise position isn’t for everyone. Sometimes it requires a great deal of flexibility and long hours. Seek out people who are not only qualified for the job functions, but also well suited to the environment.
Only when you’ve fully communicated your expectations for the position and found someone who is interested in working hard will you know that you’re on the right track.
Make The Best Selection
Franchise staffing doesn’t come with a road map leading directly to the right candidate. But, with effective interviewing, attention to skill sets and a focus on cultural fit, you’re well equipped to make some final decisions.
Again, as a franchise owner and manager, you want to have a strong team supporting you, and that starts with choosing the right hires – ones who are poised to join you on the path to success.
Want to know more about the franchise management lifestyle? Take our virtual tour to find out what owning a franchise is really like.